Privacy Policy

iListing AI Ltd, a company registered in England and Wales with company number 14747918, and having its registered office at 7 Bell Yard, London, England, WC2A 2JR (referred to as "we", "us", or "our"), is committed to protecting your personal data. This Privacy Policy details our dedication to safeguarding the privacy of personal data provided to us, or otherwise collected by us, through our software services and website (Services), or in other interactions with you.

We encourage you to read this Privacy Policy in conjunction with any other specific privacy notices we provide when collecting or processing your personal data, to fully understand our practices.

The Information We Collect

Personal Data: Refers to information that identifies or can be used to identify an individual.

We may collect, use, store, and disclose various types of personal data about you, including:

Identity Data: First name and last name.
Contact Data: Email address and telephone numbers.
Financial Data: Bank account and payment card details, processed via our third-party payment processor, Stripe.
Transaction Data: Details of payments and other transactions related to our services.
Technical and Usage Data: IP addresses, login data, browser session and geo-location data, device and network information, and usage statistics.
Profile Data: Usernames and passwords, order history, support requests, content interactions, social media activities, interests, preferences, feedback, and survey responses.
Marketing and Communications Data: Preferences for receiving marketing materials and communication preferences.
Professional Data: Employment history and professional experience, if applicable.

Special Categories of Personal Data: We do not actively collect special categories of data (such as racial, ethnic, religious, or health information) or information about criminal convictions and offences, unless required or authorised by law.

How We Collect Personal Data

We gather personal data:

Directly: Through account registration, contact forms, and direct communications.
Indirectly: Via interactions with our website and services.
From Third Parties: Including clients, employers, and marketing providers.
From Public Sources: Such as Companies House and professional networking sites.

Purposes and Legal Bases for Processing

We collect and process personal data about you only where we have legal bases for doing so under applicable laws. The table below outlines the purposes for which we use your personal data, the types of data, and the legal bases we rely on for processing. Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. If you require detailed information about the specific legal ground we are relying on to process your personal data where more than one ground has been set out, please contact us.

  
    Purpose of Use/Disclosure
    Type of Data
    Legal Basis for Processing
  

    To provide our Services to you and to enable you to access and use our software, including to provide you with a login.
    Identity Data, Contact Data
    Performance of a contract with you
  

    To contact and communicate with you about our Services including in response to any support requests you lodge with us or other enquiries you make with us.
    Identity Data, Contact Data, Profile Data
    Performance of a contract with you
  

    To contact and communicate with you about any enquiries you make with us via our website.
    Identity Data, Contact Data
    Legitimate interests: to ensure we provide the best client experience we can offer by answering all of your questions.
  

    For internal record keeping, administrative, invoicing and billing purposes.
    Identity Data, Contact Data, Financial Data, Transaction Data
    Performance of a contract with you, To comply with a legal obligation, Legitimate interests: to recover debts due to us and ensure we can notify you about changes to our terms of business and any other administrative points.
  

    To comply with our legal obligations or if otherwise required or authorised by law.
    All relevant Personal Data
    To comply with a legal obligation
  

Disclosures of Personal Data to Third Parties

We may disclose your data to:

Employees, contractors, and related entities.
IT service providers, marketing providers, professional advisors, payment systems operators, and others as detailed in the full policy.

Overseas Transfers

We may transfer personal data outside the United Kingdom, with appropriate safeguards and in compliance with data protection laws.

Data Retention

We retain personal data for as long as necessary, in line with legal and regulatory requirements.

Your Rights and Controlling Your Personal Data

You have rights regarding the access, correction, processing, and portability of your data, and you can unsubscribe or withdraw consent at any time.

Storage and Security

We are dedicated to securing your data, though we cannot guarantee absolute security for data transmitted over the Internet.

Cookies

We use cookies on our website. More details are available in our Cookie Policy.

Links to Other Websites

Our website may contain links to other websites, not governed by this Privacy Policy.

Amendments

This Privacy Policy may be updated periodically, with notifications for significant changes.

Contact Information

For questions, notices, or complaints, please contact us at:

iListing AI Ltd
Email: connect@ilistingai.com
Address: 7 Bell Yard, London, England, WC2A 2JR
Company Number: 14747918

Last update: 08 January 2024